If you’re using an Apple device, you must be using iCloud as well. iCloud is Apple’s cloud storage facility that makes it easy to sync photos, documents, calendars, emails, and other data across Apple devices using the same ID.
Storing data on the cloud makes it accessible from anywhere. But what if the cloud stops working? You will lose access to all your data. The article enlists the most common iCloud problems and the ways to troubleshoot them so that you can fix any issue by yourself.
Cannot Connect to iCloud
This is something that frustrates Apple users when they try to access the data stored in iCloud. If you, too, are dealing with the same problem, check if the Apple systems are online.
To check this, visit Apple’s System Status website and check for the green circle next to every iCloud-related service. A green circle means the service is working properly.
If you see a red or yellow sign, it indicates that Apple is currently facing a technical glitch with that particular service. You have to wait until the service displays the green circle.
iCloud Storage is Full
Apple users get 5 gigabytes of iCloud space to store their files, apps, and other data. Keep in mind that GB storage applies to all devices altogether.
Having a 5GB storage space might not be sufficient if you are using an iPhone, iPad, and Mac running on the same ID and you get iCloud storage full error.
To make more space on your iCloud drive, consider erasing old apps, duplicate photos, and items that are no longer needed. Alternatively, buy more iCloud storage to fix the problem.
iCloud Settings Keep Updating
Another problem that Apple users face when using iCloud is that it keeps updating. The loading screen appears and doesn’t seem to go anywhere soon.
If you’re using the Files app, you might see a message that says iCloud Drive is loading. Shut down the device and then wait for several minutes before restarting it.
In case the device is unresponsive, force restart by navigating to Settings and signing in to the iCloud Drive.
Unsupported Apple ID or Device
When you create your Apple ID in a jiffy, you could face problems with iCloud or other services. So, read everything carefully and select appropriate options during the process.
If the App Store, iTunes, and other services are working just fine, you may not see any problem with iCloud. Contact Apple Support is the problem that still persists.
Check if iCloud service is working on other Apple devices you are using. If yes, there might be a problem with the particular device.
iCloud Doesn’t Sync Data
When functioning normally, iCloud syncs data across Apple devices effortlessly. Having said that, it means that if you click a picture on your iPhone, it will seamlessly sync it to your iPad.
The iCloud sync problem is not always associated with the service; your internet connection can be at fault.
Check your internet connection by streaming a YouTube video. If the video runs uninterrupted, there might not be any problem with the internet.
Inappropriate Sync Settings
Sometimes, you need to tweak the iCloud sync setting to make it work seamlessly and properly on each device.
Check if your iPhone, iPad, and MacBook are running on the same Apple ID by navigating to Settings and clicking your name.
Also, check if the data you want to sync is enabled by clicking the iCloud under Settings. If not, toggle the button displayed in front of the app name.
iCloud Authentication Error Appears
More often, when the user fails to sign in to the iCloud drive, the problem is with the Username and the Password credentials.
Sometimes Authentication Error appears even if the user enters the right username and password information.
When the problem is with the login credentials, you must re-enter the login details or click the Forgotten your Apple ID option and reset the password.
The account is Unavailable, or Verification Failed
When your Apple account is unavailable, or the verification fails on signing in, you won’t be able to access your iCloud drive and the data stored in it.
If you see a verification error, sign out of your account and then retry after a few seconds. Alternatively, check that your internet connection is working properly.
Also, check that the time and date settings in the device are correct. To check this, go to Settings, click General, and tap the Date and Time option.
Device Keeps Asking for iCloud Password
While using your iPad or iPhone, if you come across a message that asks you to enter your iCloud password, you may need to shut down your device.
This is frustrating as it prevents you from using your device normally. To fix this problem, go to Settings, click on Your Name, and select Sign Out.
Also, visit Apple’s System Status website to check if the service is up and running. You can also visit Apple’s iForgot website to reset your Apple password.
Third-Party Apps Don’t Save
Several third-party applications save data to the iCloud drive by allowing them to sync across devices. While the process is automatic, you may need to tweak the settings.
Check that the iCloud sync settings are appropriate by going to Settings, clicking Your Name, and then iCloud.
Selecting third-party apps for syncing data across Apple devices may not be the best option. You may use Google Drive to back up third-party apps.
If you’re facing any of the above-mentioned iCloud drive problems, it’s easy to troubleshoot the problem by applying DIY fixes. However, if you are not able to resolve the issue, you may contact Apple Support for advanced solutions.
Before you contact Apple Support, make sure that your internet is working properly. This will allow you to try the troubleshooting steps efficiently, as instructed by the Apple Support executive. You may also refer to the help guides and tutorials available on the web.